Refund policy

We have a no return or refund policy after the cancellation window is over, which means you cannot cancel or return an order for a refund after the 24 hour order cancellation period has passed. 

You can always contact us for any further question at clara@kittyswan.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.